A few dozen blogs ago, I wrote about the need to have both strategy and tactics to execute a successful business plan. That post was in response to some interesting comments that expressed concern that our day-to-day activity was not providing “instant gratification” to long-term market, company and industry challenges. [...]

Location: Flight from London to Ottawa (returning from Mobile World Congress) After a good few days at Mobile World Congress in Barcelona, my single biggest conclusion is “Oh, what a difference a year can make”. I have been in this industry long enough to know that the one thing always [...]

Location: Ottawa Over the last several months, a number of you have left comments or asked questions about Nortel’s strategy and direction. Some of you have also left similar comments and questions in other industry blogs and forums. I thought an interesting and more personal way to tackle some of [...]

Location: Train from Toronto to Ottawa Hopefully you have all taken some time off to recuperate from a crazy year and prepare for a truly transformational year in telecom in 2008. I spent a few much-needed weeks recharging over the holidays, and also spent some time reflecting on 2007 and [...]

One of the key drivers behind Nortel's Unified Communications strategy is the realization that success in the applications business of the future will not be based on who can build the best single application, but rather who can present the most comprehensive and useful experience to the user. In the [...]