You’ve heard me talk in previous posts about the value of the network shifting - becoming less about the ability to move bits and more about the ability to create a truly personalized, immersive communications experience. In this respect, “context” and “identity” are key areas of opportunity for innovation in [...]

Location: Toronto After a crazy few weeks of travel, including attending a trade conference in Northern Ireland, meeting UK Prime Minister Gordon Brown, Northern Ireland First Minister Ian Paisley, and Deputy First Minister of Northern Ireland Martin McGuinness – and a host of other activities – I am finally back [...]

I’m pleased today to host a guest blog from well-known industry thought leader Dr. Andrew Lippman. Andy, one of the founding directors of the MIT Media Lab, is half-way through a year-long sabbatical with Nortel as our first (but certainly not last) Visiting Fellow. The possibility of Andy doing his [...]

One of the key drivers behind Nortel's Unified Communications strategy is the realization that success in the applications business of the future will not be based on who can build the best single application, but rather who can present the most comprehensive and useful experience to the user. In the [...]